AutoShine Pro Car Wash Services
By booking our car wash services, you agree to these Terms of Service and our Privacy Policy. These terms govern your use of our professional car cleaning and detailing services. We provide high-quality automotive care services including exterior washing, interior detailing, paint protection, and ceramic coating services.
Our services are provided by trained professionals using premium products and equipment. We maintain the highest standards of service quality and customer satisfaction. All our technicians are experienced and trained in proper vehicle care techniques to ensure your vehicle receives the best possible treatment.
These terms apply to all services provided by AutoShine Pro, including but not limited to mobile car wash services, in-shop detailing, paint correction, and protective coating applications. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
All service bookings must be made through our official channels, including our website, phone, or authorized booking platforms. We require advance notice for all appointments to ensure proper scheduling and resource allocation. Same-day bookings may be available subject to our capacity and scheduling constraints.
You are responsible for providing accurate contact information and vehicle details when booking services. Any changes to your appointment must be communicated to us at least 24 hours in advance. Late cancellations or no-shows may result in cancellation fees as outlined in our cancellation policy.
We reserve the right to reschedule or cancel appointments due to weather conditions, equipment issues, or other circumstances beyond our control. In such cases, we will provide as much advance notice as possible and work with you to reschedule at your convenience.
Payment for services is due upon completion of service unless other arrangements have been made in advance. We accept cash, credit cards, debit cards, and digital payment methods. All prices are subject to change without notice, but we will honor the pricing quoted at the time of booking for confirmed appointments.
Additional charges may apply for services not included in the base package, such as heavy soiling, pet hair removal, or extensive interior cleaning. These charges will be discussed with you before additional work is performed. We provide transparent pricing and will always explain any additional costs before proceeding with extra services.
For recurring service packages, payment is typically due in advance or upon completion of each service. We offer various payment plans and packages to suit different customer needs and budgets. All payment terms are clearly communicated at the time of booking.
We will conduct a thorough pre-service inspection of your vehicle to assess its condition and identify any existing damage or areas of concern. This inspection helps us determine the appropriate cleaning methods and products to use. We will document any pre-existing damage and discuss it with you before beginning service.
You are responsible for removing all personal belongings and valuables from your vehicle before service. We are not responsible for any items left in the vehicle during service. We recommend removing electronics, documents, and other valuable items to prevent any potential damage or loss.
If we discover significant damage or issues during the inspection that may affect our ability to provide safe service, we reserve the right to decline service or recommend alternative solutions. Your safety and the protection of your vehicle are our top priorities.
While we strive to provide the best possible results, certain conditions may limit our ability to achieve perfect results. These include severe paint damage, heavily oxidized surfaces, or extremely soiled interiors that may require multiple treatments. We will discuss these limitations with you and provide realistic expectations for service outcomes.
We cannot guarantee the removal of all stains, odors, or damage that existed before our service. Some materials may be permanently damaged and cannot be restored through cleaning alone. We will always be honest about what can and cannot be achieved with our services.
Our services are designed for normal vehicle use and maintenance. We do not provide services for vehicles that have been in accidents, have structural damage, or require specialized repair work. In such cases, we may recommend professional repair services before cleaning.
You are responsible for providing accurate information about your vehicle, including make, model, year, and any special considerations or previous damage. You must also provide a safe and accessible location for mobile services, including adequate space for our equipment and vehicles.
You must ensure that your vehicle is in a condition that allows for safe service provision. This includes ensuring the vehicle is not leaking hazardous fluids, has functional doors and locks, and is not in a dangerous or unstable condition. We reserve the right to refuse service if we determine the vehicle poses a safety risk.
You are responsible for any parking fees, permits, or other costs associated with providing service at your location. We will inform you of any such requirements when you book mobile services. You must also ensure that we have access to water and electrical outlets if required for our equipment.
We carry comprehensive liability insurance to protect both our business and our customers. However, our liability is limited to the cost of the service provided. We are not responsible for any pre-existing damage to your vehicle that was not caused by our negligence. We will document any damage that occurs during our service and work with you to resolve any legitimate claims.
We use professional-grade products and equipment that are safe for automotive use. However, we cannot guarantee that all products will be compatible with every vehicle surface or finish. We recommend testing products on a small, inconspicuous area before full application when possible.
In the unlikely event that damage occurs during our service, we will work with you to assess the situation and determine appropriate resolution. This may include repair by qualified professionals or compensation for legitimate claims. We maintain detailed records of all services provided for reference and insurance purposes.
You may cancel your appointment up to 24 hours in advance without penalty. Cancellations made less than 24 hours before the scheduled service time may be subject to a cancellation fee equal to 50% of the service cost. No-shows without prior notice will be charged the full service amount.
We understand that emergencies and unexpected circumstances can arise. We will work with you to reschedule appointments when possible and may waive cancellation fees in genuine emergency situations. Please contact us as soon as possible if you need to cancel or reschedule your appointment.
If you are not satisfied with our service, please contact us within 48 hours of service completion. We will work with you to address any concerns and may offer additional service or refund as appropriate. We stand behind our work and want every customer to be completely satisfied with our services.
We provide services in most weather conditions, but extreme weather may require rescheduling for safety and quality reasons. This includes severe storms, extreme temperatures, or other conditions that could affect service quality or safety. We will contact you to reschedule if weather conditions are not suitable for service.
During hot weather, we may need to adjust our service schedule to avoid peak heat times that could affect product performance or cause discomfort. We will work with you to find suitable alternative times that work for both parties.
We use environmentally friendly products and practices whenever possible. However, certain weather conditions may require different approaches to ensure optimal results. We will explain any necessary adjustments and their reasons when weather conditions affect our standard procedures.
All proprietary techniques, products, and processes used in our services are protected intellectual property. You agree not to reproduce, distribute, or use our methods for commercial purposes without written permission. We invest significant resources in developing our service techniques and maintaining our competitive advantage.
We respect the confidentiality of your personal information and vehicle details. We will not share your information with third parties except as required by law or as outlined in our Privacy Policy. We maintain strict confidentiality regarding all customer information and service details.
Any photographs or videos taken during service for quality assurance or marketing purposes will only be used with your explicit consent. We will never use your vehicle or personal information in marketing materials without your permission.
We are committed to resolving any disputes fairly and efficiently. If you have concerns about our service, please contact us directly to discuss the issue. We will work with you to find a satisfactory resolution that addresses your concerns and maintains our service standards.
If we cannot resolve a dispute through direct communication, we may recommend mediation or other alternative dispute resolution methods. We prefer to resolve issues amicably and maintain positive relationships with all our customers.
These terms are governed by the laws of India, and any legal disputes will be resolved in the appropriate courts of India. We are committed to operating within all applicable laws and regulations governing our business and services.
We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of any significant changes through our website, email, or other appropriate communication methods. Continued use of our services after changes constitutes acceptance of the updated terms.
We encourage you to review these terms periodically to stay informed about your rights and responsibilities. If you have questions about any changes, please contact us for clarification. We are committed to transparency and will explain any updates that affect your use of our services.
Previous versions of these terms will be maintained for reference, and we will clearly indicate the effective date of any changes. Your rights and obligations under previous versions will be honored for services booked before the effective date of any changes.
If you have questions about these Terms of Service or need assistance with any aspect of our services, please contact us:
We are here to help and ensure you have the best possible experience with our car wash services. Our customer service team is available to answer your questions and address any concerns you may have.